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IT Support

More than the IT support you need, Aiki offers the IT support you deserve!

Fast, Friendly, and Proactive IT Support at Your Fingertips

As your business grows, staying on top of your IT and keeping it aligned with your success gets harder and harder. You may feel tall on problems and short on solutions; you may also have a provider who is letting your business down or unable to deliver the solutions you need. If this is you, you’re in the right place.

Reliable and Productive IT: Your New Standard!

Tired of unending issues, slow speeds, and unresponsive IT support? We'll help you change the story, for good!

Focus On What You Do Best, Even Better!

Reclaim your time and focus on what matters: delivering for your customers and growing your business with secure, efficient, and reliable IT backing your business.

Fast and Friendly IT Support From A Friendly Team

You'll feel the care of our fast and friendly team, who will take the time to know your business and your people! With response times of under 3 minutes, we deliver solutions and smiles, with speed.

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Our IT Support Services for Businesses in Montreal and Quebec

Bringing together everything that you need to enjoy secure, scalable, simple, and effective technology, our IT support service features cover the day-to-day and strategic IT needs of your business.

IT Helpdesk Support Services

Access the fast and friendly support of our experienced technicians. When IT issues hit your business, our helpdesk team will get you back on the road quickly.

Network Monitoring & Maintenance

We use 24/7 networking monitoring tools and will keep your network and the devices connected to it secured, up-to-date, and optimized to work to their best performance.

On-Site and Remote IT Support

We can offer regular and on-demand support to ensure your on-premise IT is fully maintained and working at its best, and we can respond to urgent on-site issues.

vCIO/vCTO Services

We won't just power your day-to-day; we'll help you strategically succeed with technology by providing you with your own fractional chief information and technology officer who will help you achieve your goals with technology and keep your IT aligned for your success.

Real stories,
real success

Hear what our valued customers have to say about our service.

"I am very happy that I turned to AIKI to resolve IT support issues for my business. The company provided us with all the tools necessary to ensure the security and reliability of our data. Their IT process management services have really helped us increase the productivity of our organization."
Shemax Ca
Shemax Ca
Happy Customer

Assessment & Consultation

Discovering your needs & goals

We get to know your business in-depth - your pains, goals, challenges, and aspirations. We will also assess your IT environment to get a complete picture of your business and how we can deliver impact for you from the start.

Preparation

Preparing You For Exceptional IT

We will get everything lined up for a secure and smooth transition to our IT support services. We will do the heavy lifting to ensure that by the time of your go-live, everything is ready for a smooth and secure transition.

Exceptional IT Support!

Bringing Better IT to Life

We go live! Your team and IT environment are now being supported by our people and our technology. As your IT partner, we will ensure your success across your day-to-day and strategic goals.

Onboarding

Your Fast-Track to Exceptional IT

We get your team and your IT fully onboarded. We'll introduce ourselves, set up your support systems and applications, and ensure that any data and covered systems are totally ready for the go-live.

How We Get You On Track to Exceptional IT Support

We’ll get your business onboarded to our IT support in a simple, four-step process. 

Hi, I'm Francesco.

Let's talk about your business!

Dealing with IT troubles? Need to use tech to grow but not sure how? Better results for your business start with an actionable consultation with the Aiki team.

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